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C/S Admin Assistant

Kent, WA | Temporary

Post Date: 09/27/2017 Job ID: 000048YG Industry: Other Pay Rate: 18.00


The position listed is a temporary assignment, approximately 3-4 weeks of training and 12 weeks of work .


This customer service position is responsible for internal and external customers and orders. A major part of the job is acting as a go-between between carriers, brokers and customers effectively and finding solutions that appease all parties, as well as performing clerical/administrative duties.


RESPONSIBILITIES

  • Orders/Add On’ s

  • EDI, Fax Email and Phone

  • Ensure customer is set up, shipping method is correct

  • Verify all item prices with price lists and/or current bids. Verify all items are correctly coded and calculate out weight to ensure minimums are met

  • Ensure all orders are sent pdf prior to entry

  • All orders are to be sent to the corresponding Regional and District Salesperson and VP of Sales

  • All customers that requires invoices to be sent invoices are to be sent on a daily basis

  • Update and adjust Canadian exchange rate weekly

  • Retrieve Orders: EDI or from Broker

  • Process: Check all items are coded correctly, Check all pricing with price list and/or current bids, and Check shipping method

  • PDF: All orders are PDF’ d after receipt

  • Send: All Canadian Orders are sent to Canam for Canadian Stock Report/Order

  • Order: Thursday the combined orders for the week are processed into a Canadian Order for shipment the following Tuesday

  • Samples: Create Invoice for all Canadian Samples

  • Prepare receipts, withdrawals, invoices for Canadian transactions




REQUIREMENTS:

  • Excellent interpersonal and communications skills.

  • Demonstrated intermediate Microsoft Office Skills; especially MS Excel and MS Outlook

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


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